Wearable Merchandise must be unworn, unwashed and in its original condition with all tags attached. Items that do not meet these criteria or are non-returnable will be denied.
We recommend that all returns be sent via a traceable carrier. We are not responsible for packages not received.
Ship the return package to:
Burch Art Studio
1835A S. CENTRE CITY PKWY #245
ESCONDIDO, CA. 92025
Be sure to include the packing slip/invoice in your package.
We cannot accept C.O.D deliveries
Once we have received your package, you will be notified via email at the email address listed on your account when the order was placed. Refund will be submitted in the form of original payment within 5 business days of receiving the goods back in our warehouse. Customer is responsible for all shipping costs and will be deducted from the refund, Burch Art Studio is not responsible for any shipping charges that may occur from a return. Please allow 10-14 business days for your refund to be processed with your financial institution.
Sale items are final and cannot be returned or refunded.
If you do not see an answer to your question above, please send us an email at firstname.lastname@example.org. We’d love to hear from you!